Your privacy.

Updated: November 1, 2026

This page describes LUMA Ambient TV and this support website. Contact: hello@shortmoxagency.com.tr.

Accounts and tracking

LUMA requires no separate account. The app contains no advertising, third-party analytics SDK, or behavioral tracking. It does not request photos, microphone, camera, contacts, or location access.

Information on your device

Preferences, favorites, recent scenes, and personal mixes are stored on your device. A last-observed time is also kept locally to evaluate trial duration. LUMA does not send these preferences to a user database. Operating-system backup and storage behavior may also apply.

Apple purchases and trial

Trials, purchases, and restoration use Apple StoreKit. The app evaluates access from verified product identifiers, transaction dates, and entitlement or revocation status. LUMA does not receive your payment-card details. Apple Account and store processing are subject to Apple’s privacy terms.

Network connections

On-device media does not require a continuous internet connection. Apple store transactions may need a connection. If remote media is added, requests will use verified media addresses and this policy will be updated as needed.

This website and support

This site uses no advertising, analytics scripts, contact form, or tracking cookies. Hosting and network providers Vercel and Cloudflare may process IP addresses, request times, browser information, and technical logs to deliver and secure the site.

If you email support, your email address and message are processed to respond to your request. Do not include your Apple password, payment-card details, or verification codes.

Your choices and questions

Manage local preferences using the app’s reset options; removing the app may remove local data. Apple purchase history and permanent access are separate from local preference resets. Contact support with privacy questions or requests to access, correct, or delete information you provided.